Technical Team Leader at FirstRand Johannesburg

Are You the Technical Team Leader We’re Looking For?

Are you a leader who not only guides a team but also provides expert technical advice? Do you thrive on building rewarding relationships and innovating to deliver exceptional client service? If so, we have an exciting opportunity for a Technical Team Leader in Johannesburg.

We’re looking for a motivated and experienced professional to lead a team of technical resources. This role is crucial for ensuring operational project and technical support runs smoothly, allowing us to maintain our reputation for excellence.

What You’ll Be Doing

As a Technical Team Leader, your primary responsibility will be to manage and develop a team of technical experts. But you’ll also be a key player in bridging the gap between business needs and IT solutions.

A typical day might include:

• Leading a Team: You’ll be responsible for planning and managing your team’s performance, skills development, and overall culture to foster innovation and efficiency.
• Building Relationships: You’ll work closely with key stakeholders, translating their IT requirements into a clear, implementable solution.
• Providing Expert Support: You’ll oversee all escalated technical support requests, ensuring effective and timely resolution within our Service Level Agreements.
• Ensuring Quality: You’ll ensure all configurations and developments are properly tested and meet an acceptable level of performance before they are released.
• Innovating and Improving: You will analyze problems, identify trends, and propose best-practice solutions, while also mitigating potential risks within the IT function.

Who You Are

We’re looking for someone with a strong technical background and a passion for leadership. You should have a talent for problem-solving, a knack for clear communication, and a commitment to helping your team and the organization grow. You’ll be a great fit if you enjoy collaborating with others and are always looking for ways to improve processes.

Ready to Lead a Winning Team?

If you are a driven individual with the skills and experience to excel in this role, we encourage you to apply. This is more than just a job; it’s a chance to build a rewarding career while making a tangible impact.

Don’t wait—the application window is closing soon. Apply now and take the next step in your career.