Stock / Stores Controller at Unitrans, Bapotrans, North West

Stock / Stores Controller

Reference Number: UNI250930-7

Closing Date: October 7, 2025

Contract Type: Permanent

Business Unit / Division: Personnel Transport (Bapotrans)

Location: Bapotrans, North West, South Africa

Job Summary

An excellent opportunity has arisen for a proactive and detail-oriented Stock / Stores Controller to join our team. This critical role is responsible for coordinating and facilitating the movement of all stock, with a strategic focus on implementing and managing an effective pallet management system. The goal is to minimize loss and damage, ensure full costing control for all pallets, and maintain the integrity of all stores documentation and inventory records.

Key Responsibilities

The successful candidate will be the primary custodian of our inventory control, documentation flow, and pallet management initiatives.

I. Pallet Management & Loss Control

• System Implementation: Manage the existing pallet pool and implement a robust pallet management system tool to accurately track, coordinate, and ship pallets in line with operational needs.
• Shrinkage Reduction: Oversee effective pallet count systems to ensure accurate status of the pallet pool, significantly reducing financial loss and shrinkage.
• Dispute Resolution: Daily review and resolution of all disputes raised on the pallet account.
• Reporting: Produce daily outstanding pallet summaries and reports on empty/broken pallets on the premises.
• Recovery: Deliver prepared pallet outstanding summaries and actively persuade customers to return outstanding pallets, identifying and overcoming objections.

II. Inventory Control & Documentation

• Stock Movement: Control the movement of all stock and materials, verifying requisitions for additional stock items using appropriate forms.
• Clerical Supervision: Supervise the clerical aspects of the stores documentation function.
• Data Entry & Verification: Prepare, compile, sort, and accurately enter data from source documents (ordering, shipping, receiving) into the prescribed computer database.
• Document Management: Check source documents for accuracy, match documents against delivery, receiving, dispatch, and security schedules, and store completed documents in designated locations.
• Reporting: Produce a weekly pallet count summary with count sheets for management review.

III. Customer Relations & Support

• Query Handling: Research required information to handle customer enquiries and complaints professionally, both telephonically and via email.
• Data Maintenance: Enter new customer information and update existing customer details in the system.
• Prioritization: Identify and escalate priority issues to the relevant manager.
• Maintain customer and potential customer databases.

Minimum Requirements

• Minimum Education Level: Higher Certificate (Essential).
• Basic Education: Grade 12 (Matric).
• Experience: A strong understanding of Supply Chain, Warehousing, and Distribution processes.
• Specialized Knowledge: Proficiency in the full Chep Function (essential).
• Core Competencies: Strong attention to detail, excellent organizational skills, and an ability to maintain data integrity and security policies.

Next Steps

We are seeking a highly motivated individual ready to take ownership of this vital inventory and logistics function. If you meet the minimum requirements and are ready to contribute to operational efficiency and loss reduction, we encourage you to apply before the closing date.