Receptionist at Rand Mutual – RMA Parktown

Be the Face of Our Firm: Permanent Receptionist Role in Parktown! 👋📞

Are you a highly organized, customer-focused professional looking to be the pivotal first point of contact in a corporate environment?

We are seeking a proactive and professional Receptionist to join our team in Parktown. This permanent role is crucial—you’ll be the first impression for every visitor, client, and employee, responsible for managing the front desk and ensuring the smooth administrative flow of our office.

Reporting directly to the Facilities Manager, this is a fantastic opportunity to join a stable, 131-year-strong company and contribute directly to our professional image and operational efficiency.

The Job At a Glance: First Impressions and Seamless Operations

As our Receptionist, you will be the heart of our office, blending exceptional customer service with essential administrative support and security management.

What You Will Do:

• Visitor Management: Warmly greet all visitors, accurately determine their needs, announce arrivals, and direct them to the appropriate employee or meeting space.
• Phone Operations: Expertly answer, screen, and forward incoming phone calls using a multi-line system, take accurate messages, and provide necessary information to callers.
• Administrative Hub: Manage the flow of all correspondence—sorting and distributing incoming mail, coordinating outgoing mail, and arranging courier services.
• Facilities Support: Assist with booking meeting rooms, coordinating facility usage, reporting maintenance issues, and supporting the Facilities Manager with various administrative tasks and special projects (like company events).
• Security & Compliance: Monitor visitor access, accurately maintain visitor logs, and ensure strict adherence to all security protocols for the front office.
• Communication: Act as a central communication point, relaying information efficiently between departments and distributing important company notifications.

What You’ll Bring to the Table

We are looking for someone with a demonstrated track record in customer service who is ready to handle the demands of a busy corporate front desk.

Minimum Requirements:

• Education: Grade 12 is required. A certification in office administration or reception management is advantageous.
• Experience: Minimum 1-2 years of experience in a receptionist role or a similar customer-facing position.
• Technical Skills: Proven experience working with multi-line phone systems and standard office equipment.
• Mindset: Prior experience in a corporate environment is preferred, along with a demonstrated track record of providing excellent customer service.

What You’ll Get in Return

Join a dedicated team where teamwork and collaboration are valued. We offer great opportunities for personal and professional development in a long-standing organization.

• Competitive Salary Package and various benefits.
• Opportunity for flexible work arrangements (a combination of remote and in-office).

If you are a professional, organized, and positive individual ready to be the welcoming face of our company in Parktown, we encourage you to apply for this permanent role!

Reference Number: RM-787

Date Posted: 2025/09/27

Ready to manage the communication and professional image of our office? Apply now!