Principal Clerk at eThekwini Municipality

Website eThekwini Municipality

Home to one of the busiest ports in the Southern Hemisphere. Located on the East Coast of South Africa's glistening 3000 km coastline.

Your Career as a Principal Clerk: Join Our Customer Service Team in eThekwini!

Are you ready to be the face of exceptional customer service? We’re looking for a skilled and dedicated Principal Clerk to join our team in eThekwini. This is a permanent position where you’ll be at the forefront of providing quality service to our community, guided by the principles of Batho Pele.


What You’ll Be Doing Every Day

As a Principal Clerk, you’ll be responsible for a variety of tasks that keep our services running smoothly and our customers happy. Your key duties will include:

  • Handling customer queries and complaints about a range of municipal services.
  • Processing applications for vending permits and business licenses.
  • Performing general administrative duties, such as filing and managing information.
  • Maintaining a daily transactional management register to ensure all records are accurate.

The Ideal Candidate

We are searching for someone who is organized, professional, and has a strong focus on serving clients. You should be a great communicator with the ability to handle a variety of tasks with precision and care.

Essential Requirements:

  • Grade 12 (NQF Level 4) or equivalent.
  • 2 years of relevant experience.
  • Computer literacy.

Preferred Requirements:

  • Grade 12 (NQF Level 4) or equivalent with an Administrative Certificate.
  • 3 years of relevant experience.

What We Offer You

This position comes with a competitive salary ranging from R232,438.20 to R301,728.48 per annum. You’ll also receive a comprehensive benefits package, which includes:

  • Housing Subsidy
  • Leave benefits
  • Medical Aid
  • Pension Fund
  • 13th Cheque

How to Apply

Ready to take the next step in your career? Don’t wait—the closing date for applications is August 22, 2025.

For job inquiries, please contact the Human Capital Directorate at (031) 322 7701. For system issues, call (031) 322 6050.

  • Reference Number: ETH250805-3
  • Job Number: 53000040

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