IT Administrator at Pragma Global Midrand, Gauteng

Are You an IT Problem-Solver? Join Pragma as an IT Administrator! 💻

Are you a proactive and detail-oriented IT professional looking for a new challenge? Pragma is seeking a permanent IT Administrator to join our team in Midrand, Gauteng. We’re not just another company—we see IT as a competitive advantage and a crucial part of our success. If you’re a fast learner with great troubleshooting skills, this is the perfect role for you.

At Pragma, we’re committed to creating an environment where individuals can thrive both at work and at home. We believe in recognizing, valuing, and developing each team member to support our company’s strategy. This role offers exposure to a wide variety of applications and systems, with opportunities for both internal and external training to help you advance your career.

What You’ll Be Doing

As an IT Administrator, you’ll be on the front lines, ensuring our IT systems run smoothly and efficiently. Your responsibilities will include:

• System Administration: You’ll manage user accounts across all systems by creating, amending, and deleting them as needed. You’ll also administer Microsoft Active Directory.
• Support & Maintenance: You’ll handle the service request queue and IT mailbox, resolving service requests according to our SLA. You’ll also assist with remediating desktop security threats and support Office 365 applications.
• Operational Duties: You’ll manage the issuing and return of work orders, process invoices for payment, and attend meetings to update documentation.
• Troubleshooting: You’ll be the go-to person for troubleshooting and resolving issues, using your knowledge of computer hardware and software to keep our operations running smoothly.

What You’ll Need

The ideal candidate for this role is a motivated individual with a solid foundation in IT.

• Experience: You should have a minimum of 2 years of experience in an IT administrator role.
• Qualifications: An A+, N+, MCSA, or equivalent qualification is a must.
• Skills: You must have experience with ticketing systems and work scheduling, and a good working knowledge of installing desktop operating systems and supporting Office 365 applications. Experience with On Key is a definite advantage.

If you’re ready to join a company that values its people and sees IT as a key part of its strategy, apply now. We encourage people with disabilities and those from diverse backgrounds to apply. The closing date for applications is September 24, 2025.