Information Technology Support Officer Job Vacancy – eThekwini Municipality, KwaZulu-Natal, November 2025

Information Technology Support Officer Job Vacancy – eThekwini Municipality, KwaZulu-Natal, November 2025

The eThekwini Municipality is seeking an Information Technology Support Officer to plan, install, and maintain hardware and software services, while providing technical support across the Finance and IT Services Department.

Key Responsibilities

• Plan and install new hardware and software services for users.
• Provide networking and telecommunications support.
• Perform technical evaluations of hardware and software.
• Manage network, e-mail, firewall, and telecommunications infrastructure.
• Ensure security of networks, e-mail, firewall, and telecommunication resources.
• Document resources and client information.
• Provide efficient technical support to the user base.

Competencies

• Business communication and organisational awareness.
• Knowledge of information strategy, operations, installations, and integration.
• User support, interpersonal relationships, resilience, cognitive ability, and team orientation.

Requirements

• Diploma (NQF Level 6) or equivalent in ICT.
• Valid driver’s license.
• 2 years relevant experience.
• Computer literacy.

Preferred Requirements

• 3 years relevant experience.

Benefits and Remuneration

• Housing subsidy, leave, medical aid, pension fund, 13th cheque.
• Annual salary: R331 758.60 – R430 640.16.

Closing Date: 28 November 2025
Job Type: Permanent
Job Grade: T10
Location: eThekwini, KwaZulu-Natal

Contact: HR Counter – 031 311 3103

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