Hybrid Sales Consultant at Fidelity Services Group, Nelspruit

Hybrid Sales Consultant – Armed Response & Technical Solutions

The Opportunity

Fidelity ADT is seeking a motivated, energetic, and results-driven Hybrid Sales Consultant to join our team in the Nelspruit/Whiteriver area. This role offers an exciting opportunity to make a real impact by providing essential security solutions to our valued residential and commercial customers.

We are looking for a true ‘hunter’ who can effectively generate and close deals across a range of security products, from armed response agreements to advanced electronic systems. If you have a passion for sales, a commitment to customer satisfaction, and an interest in technical security equipment, we invite you to unleash your potential with a market leader.

Key Responsibilities

The Sales Consultant is primarily responsible for driving new business acquisition and client retention:

A. Sales and Business Generation

• Solution Selling: Source and close sales agreements for armed monitoring and response services, providing invaluable security solutions.

• Product Sales: Drive the sale of a diverse range of technical products, including innovative alarm system upgrades, CCTV systems, electric fences, and other security infrastructure.

• Target Achievement: Consistently meet or exceed challenging monthly sales revenue and client acquisition targets.

• Lead Generation: Generate and close deals, leveraging both self-sourced leads and those received internally.

• Stakeholder Management: Cultivate strong relationships with estate agents, builders, architects, and other key stakeholders to drive sustained business growth.

B. Reporting and Administration

• Provide detailed daily, weekly, and monthly reporting to accurately track progress against targets and forecast sales performance.

• Ensure timely follow-up on all leads and quotes to maximize conversion rates.

• Maintain meticulous attention to detail in all administrative duties related to sales.

Minimum Requirements

• Education: Matric or equivalent qualification.

• Experience: Previous sales experience with a proven track record of achieving and exceeding targets, preferably in capital goods sales or a related field.

• Licensing: PSIRA Grade C (Mandatory Requirement).

• Technical Knowledge: Knowledge of intruder detection equipment (e.g., IDS, DSC, AJAX, or other alarm systems) is highly advantageous.

• Language: Proficiency in Afrikaans is considered an advantage.

• Logistics: Valid driver’s license and reliable personal vehicle are essential.

Candidate Attributes and Competencies

• Drive for Results: Self-motivated, energetic, action-oriented, and driven to succeed.

• Sales Prowess: Exceptional selling, presentation, and negotiation skills.

• Technical Aptitude: Passionate about electronic and technical equipment.

• Organization: Strong organizational and time management abilities.

• Professionalism: Presentable appearance and professional demeanor.

• Digital Literacy: Proficiency in MS Office, Email, and Internet usage.

• Behavioural: Assertive, resilient, customer-focused approach with perseverance and problem-solving skills, demonstrating a willingness to learn and adapt to new technologies.

Employment Equity Statement: Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics. The Company’s transformation policy prioritizes Historically Disadvantaged Candidates and Black Female Candidates, who are strongly encouraged to apply, subject to meeting the required criteria.