Head Human Resources Job Vacancy at United Bank for Africa (UBA)

We’re Hiring! Join our Team at United Bank for Africa (UBA)

Position: Head Human Resources

Location: Head Office

United Bank for Africa (UBA) is seeking a qualified individual for the position of Head Human Resources at our Head Office in Tanzania.

Job Objective(s):

• To plan, direct, and oversee the implementation of the strategies of the Human Resources department and ensure the provision of a highly skilled and effective workforce that will deliver on the subsidiary’s strategic objective.
• To ensure that HR practices in the Country subsidiary are in compliance with Tanzania’s Standard Policies and local labor requirements.

Duties & Responsibilities:

The Head Human Resources will be responsible for:

• Proposing and implementing incentives that reward individual/group value-added initiatives to drive a performance-driven culture within the country subsidiary.
• Planning and managing culture alignment programs in the subsidiary to entrench the business culture.
• Ensuring an efficient and effective HR Information system is in operation.
• Organizing and supervising salary, payroll, and staff benefit administration within the region.
• Ensuring effective service delivery of the Staff Performance Management System within the region.
• Overseeing HR activities and processes, adapting and recommending necessary changes to the country’s policies while ensuring standards are maintained.
• Ensuring processes are in place for the continuous supply of highly skilled and well-motivated personnel.
• Proactive people management as a strategic resource function through the provision of adequate training, effective career development, and succession planning within the country subsidiary.
• Coordinating the HR activities of the country for effective and efficient service delivery.
• Adapting group HR policies and procedures and ensuring that these work guides, policies, and references comply with the requirements of relevant statutory and regulatory authorities in the country.
• Performing other duties as assigned by the immediate supervisor.

Key Performance Indicators:

• Staff Retention rate
• Customer satisfaction index
• Staff Performance Improvement Index
• Timeliness and quality of processing staff-related issues
• Compliance to Service level agreements with Internal Clients
• HR Cost to Income ratio
• Overall Staff morale
• Culture compliance index

Key Competency Requirements:

Knowledge:

• Banking Operations (Domestic & International Operations) is desirable
• Human Resource Management
• Global best practices in HR

Skills/Competencies:

• Leadership / Supervisory
• Coaching/counseling
• Interviewing Skills
• Team building/conflict management
• Organization & coordination
• General managerial / administration
• Customer service
• Negotiation
• Accounting
• Technology Awareness
• Interpersonal skills
• Computer appreciation / data entry (word-processing/Spreadsheet/graphics)
• Communication (oral & written)

Job Requirements:

Education:

• A good University degree with a minimum of lower second in any related discipline.
• Human Resources Certification and MBA will be an added advantage.

Experience:

• At least 10 years post-qualification experience with 3 years in a management position and in a human resource management position.
• Banking experience will be an added advantage.

Application Process:

Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates. All applications MUST be sent electronically through:

Email: recruitment.tanzania@ubagroup.com

Email Subject: Application for Head Human Resources – JULY 2025

Deadline: 13th July 2025

Kindly note that only shortlisted candidates will be contacted!

For more information, visit www.ubatanzania.com. UBA is Africa’s Global Bank, with presence in Africa, USA, UK, France, UAE.