Fraud & Risk Specialist at Hollywoodbets Durban, KwaZulu-Natal

Fraud & Risk Specialist – Hollywoodbets, Durban
Location: Durban, KwaZulu-Natal, South Africa (On-site)
Job Category: Operations
Posting Date: 10 October 2025
Apply Before: 17 October 2025
Job ID: 531

About the Role

Hollywoodbets is seeking a Fraud & Risk Specialist to monitor, investigate, and mitigate fraud risks across our sportsbook and casino operations. This role ensures compliance with regulatory requirements while protecting the business and customers from fraudulent activities. The ideal candidate will have strong analytical skills, technical proficiency, and the ability to collaborate effectively across teams.

Key Responsibilities

Fraud Detection & Prevention

• Monitor customer transactions for suspicious betting patterns, chargebacks, and identity theft.
• Use fraud detection tools, data analytics, and manual investigations to identify irregular activity.
• Block or restrict accounts where fraudulent activity is suspected.
• Develop and refine fraud detection rules, alerts, and monitoring processes.

Risk Management

• Conduct ongoing risk assessments across operations.
• Recommend and implement controls to reduce fraud exposure and operational risks.
• Collaborate with IT, Compliance, and Operations teams to strengthen risk frameworks.
• Produce detailed risk reports highlighting fraud trends and mitigation strategies.

Investigations & Reporting

• Lead investigations into fraudulent cases, collating evidence for internal decision-making or law enforcement.
• Prepare reports for senior management and regulatory bodies (FSCA, NGB, FIC).
• Maintain accurate records of fraud cases, resolutions, and lessons learned.

Compliance & Regulation

• Ensure compliance with South African gambling regulations (NGB, provincial gambling boards, FIC Act, POCA, etc.).
• Support AML/CTF monitoring, including suspicious transaction reporting (STRs).
• Align fraud strategies with licensing and legal requirements in collaboration with the Compliance team.

Stakeholder Engagement

• Provide fraud training and awareness to frontline teams.
• Work with payment providers, banks, and external partners to resolve fraud-related issues.
• Assist customer support in resolving disputes involving fraud complaints.

Performance Metrics

• Reduce fraudulent transactions and financial losses.
• Ensure timeliness and accuracy of investigations.
• Maintain compliance with regulatory and audit requirements.
• Continuously improve fraud prevention strategies while handling sensitive information with discretion.

Qualifications & Experience

• Bachelor’s degree in Risk Management, Finance, Forensics, or related field.
• 3–5 years’ experience in fraud detection, risk management, or compliance (preferably in gambling, financial services, or fintech).
• Knowledge of South African gambling regulations and AML/CTF legislation.
• Experience with fraud detection software, data analytics tools, or case management systems.

About Hollywoodbets

Born and bred in Durban, Hollywoodbets is a leading sports and entertainment betting operator in South Africa. From retail branches to online platforms, we make betting convenient, stylish, and accessible.

We proudly partner with local and international legends, including the Hollywoodbets Sharks, Brentford FC, and iconic events like the Hollywoodbets Durban July. Being part of our Purple Team means contributing to a bigger vision, where passion, creativity, and collaboration drive impact every day.

At Hollywoodbets, you can learn, grow, and make an impact in a fast-paced, innovative environment. If you are driven, curious, and agile, there is no limit to how far you can go with the Purple Team.

Apply now and take your career to the next level!