Clinic Receptionist at Dis-Chem Pharmacies Nelspruit, Mpumalanga

Clinic Receptionist – Valley Hyper, Nelspruit

Company: Dis-Chem Pharmacies Limited
Location: Nelspruit, Mpumalanga, South Africa
Employment Type: Permanent
Division: Clinic Category
Experience Level: Entry Level
Industry: Pharmaceuticals
Functional Area: Other
Posted: 22 October 2025
Closing Date: 21 November 2025

About the Role

Dis-Chem Pharmacies at Valley Hyper is seeking a Clinic Receptionist to join the team. The role involves attending to patients both in person and over the phone, coordinating appointments, managing documentation, and supporting the smooth running of the clinic to ensure quality patient care.

Key Responsibilities

• Register patients according to established standards
• Assist patients with completing medical forms, including insurance documentation
• Monitor and maintain clinical equipment, stationery, and medication
• Inform patients of clinic procedures and manage patient records
• Open new patient files following standard procedures and ensure information accuracy
• Process medical aid payments and guide patients through appointments
• Obtain medical reports as required
• Maintain a clean reception area, safeguarding patient privacy and confidentiality
• Answer incoming calls promptly using proper telephone etiquette
• Provide accurate information to callers and take detailed messages
• Ensure messages or calls are transferred to the correct staff member
• Assist walk-in patients in reaching staff for meetings or deliveries
• Provide area codes, telephone numbers, and other relevant information
• Help patients in distress and respond to emergencies
• Advise and assist patients regarding medical aid authorization procedures
• Follow up with patients for requested feedback

Minimum Requirements

• Grade 12 / Matric

Competencies

Essential:

• Ability to work under pressure
• Deadline-driven
• Able to follow and give oral and written instructions

Advantageous:

• N/A

Special Conditions

• South African citizen
• Dedicated workstation (desk-based role)
• Clear MIE, criminal, and credit records
• Driver’s license and/or reliable transport

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Application Note: Only successful applicants will be contacted. If you have not been contacted within two weeks of the closing date, please consider your application unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. Employment equity and targets are considered as part of the recruitment process in line with Dis-Chem’s Employment Equity & Transformation Strategy. The company actively supports the recruitment of People with Disabilities.