Cashier at GBS, Umhlanga – November 2025

Cashier at GBS, Umhlanga – November 2025

💼 Cashier – 12-Month Fixed Contract (GBS Canteen)

The Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier for the GBS Canteen, located within our established call center base in Umhlanga. This is a critical role responsible for ensuring exceptional service delivery to our staff, maintaining efficient and accurate transactions, and contributing to a welcoming and organized dining environment.

If you are passionate about customer satisfaction, possess a trustworthy and friendly demeanor, and thrive in a dynamic, high-volume environment, we invite you to apply.

Key Responsibilities

The successful candidate will play a central role in both front-of-house customer service and back-of-house support:

A. Cash Handling and Customer Service

• Manage all customer transactions accurately using the cash register and Point of Sale (POS) system.

• Process various payment types (cash and credit) and issue corresponding receipts, refunds, and change.

• Accurately scan goods and ensure correct pricing is applied during checkout.

• Resolve customer queries and complaints professionally, providing relevant information and guidance.

• Actively cross-sell products and introduce new promotions to customers.

• Handle merchandise returns and exchanges efficiently.

B. Food Service and Hygiene

• Dish food to customers, strictly adhering to portion sizes as directed by the Catering Manager.

• Monitor service periods and proactively communicate to expedite food replenishment when items are running low.

• Handle and pack food for various campaigns and catering needs.

• Maintain the highest standards of food hygiene, health, and safety regulations at all times.

• Clean and sanitize workstations and surrounding surfaces, ensuring the area is neat and tidy.

C. Stock Management Support

• Assist in other areas of the kitchen and food service operation when cashier duties are complete.

• Replenish stock items and ensure efficient display.

• Assist with stock checks upon arrival, ensuring items are accurately dated, labelled, and rotated using the FIFO (First-In, First-Out) system.

Qualifications and Experience

• Education: Matric Certificate (Grade 12).

• Experience: Minimum of 2 years of prior experience as a Cashier, preferably within a retail or food service environment.

• POS System: Proven working knowledge and prior experience using Smart Retail POS systems is highly advantageous.

• Technical Skills: Basic PC knowledge and manual dexterity for operating POS systems and kitchen equipment.

• Knowledge: Familiarity with health and safety rules and basic hygiene standards in a professional kitchen environment.

Application Details

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Only candidates meeting the specified criteria will be considered.

If you are a motivated, detail-oriented individual with a strong commitment to service excellence, we encourage you to apply and become a valued member of our team.

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