Business Analyst at Old Mutual Johannesburg

Business Analyst
Location: OMInsure Head Office
Job Type: Full-time
Job Requisition ID: JR-72436
Posted: Yesterday
Closing Date: 28 October 2025, 23:59

Let’s Write Africa’s Story Together!

At Old Mutual, we believe in the power and potential of Africa — and our diverse, talented teams reflect this vision. We are seeking a Business Analyst who can bridge the gap between business needs and technical delivery, driving continuous improvement and innovation across our Specialty business lines.

Role Overview

As a Business Analyst, you will play a critical role in understanding complex business requirements across Specialty portfolios such as Corporate Property, Premier Agri, Marine, Engineering, Public Sector, Financial Lines, and UMA’s. You will analyze business impacts, collaborate with developers, and ensure solutions are delivered to meet both functional and technical expectations.

This role requires a proactive communicator, analytical thinker, and problem-solver who can support business process optimization, document clear specifications, and ensure successful end-user adoption.

Key Responsibilities

• Engage with business stakeholders to identify challenges, opportunities, and solution requirements.
• Perform in-depth analysis of business processes and their impact on systems.
• Develop business cases, functional specifications, and requirements documentation.
• Collaborate with development teams to ensure clear understanding of business and technical needs.
• Participate in quality assurance, testing, and validation of developed solutions.
• Investigate production issues and change requests to identify and implement effective resolutions.
• Support project, change management, and training teams to deliver business-aligned solutions.
• Track progress and report on solution benefits monthly.
• Ensure cost control, governance, and compliance with corporate policies.
• Share knowledge, best practices, and foster a high-performance, learning-oriented culture.

Experience, Knowledge, and Skills Required

• Tertiary qualification (Degree or equivalent NQF Level 7).
• Certification in Agile, Lean, Six Sigma, or Prince2 will be advantageous.
• 1–3 years’ experience as a Business Analyst, preferably within an Agile project environment.
• Experience in short-term or long-term insurance, particularly in Specialty insurance, is highly advantageous.
• Exposure to digital innovation and technology-driven process improvement.

Skills

Adaptive Thinking • Business Requirements Analysis • Data Analysis • Business Case Development • Governance and Compliance • Enterprise Readiness • Product Change Management • Requirements Facilitation • BI Reporting • Performance Gap Analysis

Core Competencies

Analytical Thinking • Collaboration • Customer Focus • Decision Quality • Communicates Effectively • Ensures Accountability • Drives Results • Continuous Improvement

Education

NQF Level 7 – Degree, Advanced Diploma, or Postgraduate Certificate (Required)

Employment Equity

Appointments will be made in accordance with Old Mutual South Africa’s Employment Equity Plan and the specific business unit’s requirements.

If you’re ready to use your analytical expertise to drive impactful business change and support digital transformation, apply now and be part of shaping Africa’s financial future with Old Mutual.