Branch Manager at Sanlam Group Kimberley, Northern Cape

Branch Manager – Kathu

Date: 19 October 2025
Location: Kimberley, Northern Cape, ZA
Company: Sanlam Group

About Us
Sanlam Developing Markets (SDM), a wholly owned subsidiary of Sanlam Life Limited, is one of South Africa’s leading financial services providers in the entry-level and emerging middle market. SDM offers a range of affordable and accessible financial solutions — including funeral insurance, life cover, savings for education, and personal accident plans — designed to meet the unique needs of its clients. The business operates under the SA Retail Mass cluster within Sanlam Life and Savings, focusing on both individual and group retail solutions.

Role Overview
As a Branch Manager, you will play a key leadership role in driving growth, profitability, and customer satisfaction at the Kathu branch. You will be responsible for implementing Sanlam Retail Mass’s strategy, overseeing branch operations, and building a high-performing sales and service culture.

Key Responsibilities

• Develop and execute the retail branch strategy to grow the customer base and revenue.
• Lead, guide, and integrate the efforts of Sales Consultants to meet branch goals.
• Foster a service-driven culture to deliver exceptional client experiences.
• Oversee daily branch operations, ensuring compliance, risk, and quality management.
• Manage all people-related functions, including talent development, performance, and capacity planning.
• Plan and report on monthly sales and service activities.
• Build and maintain relationships with internal and external stakeholders such as Area Managers, Business Owners, and community forums.

Education and Experience

• Matric (Grade 12).
• RE1 and RE5 certifications.
• 120 Wealth Management credits or a tertiary qualification recognized by the FSCA.
• Class of Business accreditation (annual).
• Compliant with CPD (current and past cycles).
• Minimum 5 years of industry experience, with at least 3 years in a leadership role.
• Service Management experience (essential).
• Insurance sales and credit/lending experience required.

Knowledge, Skills, and Competencies

• Strong sales tactics and stakeholder management skills.
• In-depth understanding of regulatory frameworks, policies, and standards.
• Familiarity with Sanlam insurance products (advantageous).
• Excellent people management and business acumen.
• Computer literate with data analytics and visualization skills.
• Strong communicator, critical thinker, and problem solver.
• Resilient, adaptable, and results-driven leader.

Personal Attributes

• Interpersonal savvy
• Decision quality
• Directs work effectively
• Optimizes work processes

Core Competencies

• Cultivates innovation
• Customer focus
• Drives results
• Collaborates effectively
• Being resilient

Why Join Us?

• Competitive salary with performance-based incentives
• Comprehensive benefits package
• Career advancement opportunities within the Sanlam Group
• Supportive, collaborative work culture
• Continuous training and professional development programs

Build a Successful Career with Sanlam
Sanlam is committed to helping employees realize their potential and achieve their professional goals. With multiple business clusters — including Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, MiWay, and the Group Office — there are many opportunities for growth and development.

Turnaround Time
Shortlisting will commence after the application due date. The process timeline depends on the stage you reach and management availability.

Commitment to Transformation
Sanlam Group is dedicated to creating a diverse, inclusive, and equitable workplace. Employment Equity objectives will form part of the selection process as we continue to build a thriving and sustainable business in South Africa.