Bank Officer Job Opportunity at Ecobank Tanzania

Bank Officer Job Opportunity at Ecobank Tanzania

Ecobank – The Pan African Bank

WE ARE  HIRING

Position: Bank Officer

Reporting to: Customer Service Manager

Location : Mwanza, Tanzania

Job Summary:

Job summary:
Provide quality cash services at branch level.

Key Responsibilities:
• Process all day counter transactions for cash/cheque deposit/withdrawals to the respective accounts /customers.
• Handle and resolve customer inquiries/complaints in a professional manner that are within.
• Perform general reconciliation and control activities especially on daily used
suspense accounts.
• Prevention of fraud and shortages including shortages from customers/BOT by making sure all cash paid to central cash/customers are properly counted.
• Alternative vault and ATM custodian
• Selling and cross-selling bank products through customer interactions
• Ensure compliance with the bank’s policy and standards, local laws and regulations, controls and procedures of the bank.
• An ability to identify shortfalls in customer transactions that could place the bank at risk.
• Ability to identify fraudulent transactions that may cause loss to the bank.
• Deliver good customer services to both existing and walk-in customers.
• Ensure compliance with operations risk e.g. KYC and anti-money laundering measures plus any other controls.
• Ensure Controls and procedures on “Know Your Customer for Customer Due
Diligence introduced to addressed money laundering prevention and compliance risk.

Qualification & Experience:
• Diploma/bachelor’s degree in business related fields of study or equivalents.
• Minimum 1 year of experience in branch operations.

Application Instructions:

Application:
If you are interested and meet the selection criteria, please submit your Curriculum Vitae of later than May 16th 2025.

to: ETZ-RECRUITMENT@ecobank.com

Please note that only shortlisted candidates will be contacted.

Ecobank Tanzania Limited
Human Resources

View more Job Opportunities in Tanzania Here

More About Ecobank Tanzania :

Ecobank Tanzania Limited is a Subsidiary of Ecobank Transnational Incorporated (ETI) a multinational Bank Presenting 33 African Countries. Ecobank began its operations in Tanzania on the 19th January 2010 which enables the bank to commence provision of fully commercial banking services to the public. The bank currently has 5 branches (Dar es Salaam branches include: Acacia, Mwenge and PSPF branch; upcountry; Arusha and Mwanza; these branches are strategically located bringing financial advice closer to Tanzanians and easy of cross border trade due to the Banks wide network.

Ecobank Tanzania currently has 7 ATMs all accepting VISA, MasterCards, China UnionPAy and PAN African Cards (PAC).