Assistant Store Manager at Cashbuild, Kanyamazane, Mpumalanga

Assistant Store Manager at Cashbuild, Kanyamazane, Mpumalanga

Assistant Store Manager

Location: Kanyamazane, Mpumalanga, South Africa

Department: Operations (OPS 1)

Position Summary

We are seeking a highly capable Assistant Store Manager to protect and grow our profitable market share. This role is crucial for assisting the Store Manager in executing the store’s business plan, aligning with company strategy, and ensuring operational excellence. The ideal candidate will have strong administrative, financial, and leadership skills.

Key Responsibilities

• Strategic Management: Assist the Store Manager in developing and implementing the store’s business plan, aligning it with the overall company strategy.
• Market Share & Sales: Help achieve sales budgets and growth objectives, promote customer loyalty programs, and proactively develop action plans to protect market share against competitors.
• Customer Service: Assist with the implementation of customer service strategies, maintain high customer audit scores, ensure a reliable delivery service, and grow the client base.
• Asset Control:
  • Stock: Assist in managing shrinkage, controlling stock movement, and managing all related processes, including returns and receiving.
  • Cash: Help manage debtors, petty cash, daily banking, and reconcile shorts and overs.
  • Fixed Assets: Assist in the maintenance and protection of all fixed assets, including displays, signage, IT equipment, and the store safe.
• Human Resources Management: Assist with all HR functions, including recruitment, induction, training, and development. Help manage manpower requirements and maintain positive employee relations.
• Store Standards & Profitability:
  • Safety: Assist in managing all safety aspects in line with local legislation, including completing checklists and reporting incidents.
  • Trading: Help maintain high standards for housekeeping, merchandising, and overall store appearance.
  • Profit: Assist in achieving the operating income budget and managing the store according to financial benchmarks.
• Compliance: Assist the Store Manager in ensuring adherence to all company standards and implementing corrective action plans where necessary.

Minimum Requirements

• Education: Grade 12 or equivalent.
• Experience: At least 2 years of retail management experience.
• Skills & Attributes:
  • Strong accounting, administrative, and leadership skills.
  • Ability to work effectively under pressure.
  • Basic computer literacy.
  • Sound knowledge of Health and Safety (OHSA) legislation.
  • Strong human resources skills.
• Other:
  • Valid driver’s license.
  • Valid ID or work permit.
  • Must have personal transport and a cell phone.

Required Competencies

• Leadership: Takes the lead, inspires others, and delegates effectively.
• Results-Oriented: Focused on achieving concrete goals and perseveres through setbacks.
• Planning: Organizes resources efficiently and creates realistic, understandable plans.
• Performing Under Pressure: Maintains a consistent performance level, even when faced with challenges.
• Market Orientation: Actively seeks market information and uses it to inform business decisions.
• Integrity: Keeps promises, is sincere, and handles sensitive information carefully.
• Accuracy: Works in an orderly and precise manner, checking work for mistakes.
• Client Focus: Treats clients in a friendly manner and approaches their problems with a positive attitude.
• Personal Development: Actively seeks out opportunities to broaden knowledge and skills.