Administrative Assistant: Medical Management at Road Accident Fund Johannesburg, Gauteng

Administrative Assistant: Medical Management – Road Accident Fund

Location: Johannesburg, Gauteng, South Africa
Employment Type: Fixed Term Contract (3 years)
T.A.S.K Grade: 06
Salary: R244,732.00
Reference No: 6070
Closing Date: 24 October 2025

About the Role

The Road Accident Fund (RAF) is seeking an Administrative Assistant to provide day-to-day administrative support to the Medical Management Department. This role ensures smooth office operations, compliance with internal policies, and efficient management of documentation and records.

Key Responsibilities

Compliance Administration

• Maintain up-to-date written documentation for departmental activities
• Ensure compliance with policies and process standards
• Keep abreast of internal standards and business goals to maintain sound internal control

Office Coordination

• Follow up on outstanding matters and ensure timely responses
• Ensure availability of stationery and office resources
• Validate and verify information and documents for accurate capturing
• Maintain systems and registers, check for duplicates, and report accordingly
• Allocate reference numbers and capture related documents accurately
• Assign matters to responsible team members
• Draft and send letters to stakeholders as required

Meeting Support

• Arrange meetings for the department
• Take and distribute minutes according to governance standards
• Track outstanding matters and follow-up actions
• Confirm meetings and manage team diaries
• Schedule appointments with internal and external stakeholders

Document and Records Management

• Administer filing processes in line with the RAF filing plan
• Ensure filing systems are up-to-date and functional
• Retrieve information efficiently as requested
• Maintain confidentiality of all documents and ensure correct delivery
• Acknowledge receipt of documents, allocate file numbers, and record data

Qualifications

• Matric or Grade 12 certificate

Experience

• At least 1 year of experience in an administrative or similar environment

Competencies

Behavioural

• Planning, organizing, and coordinating
• Personal mastery and emotional intelligence
• Ethical decision-making and values
• Client service orientation

Technical

• Computer literacy in MS Word, Excel, PowerPoint
• Strong planning and organizational skills
• Good administrative skills and information access
• Effective writing skills
• Basic understanding of SCM processes
• Basic financial acumen

Additional Information

• RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates must structure their packages to suit their needs.
• Employment equity principles apply; preference given to People with Disabilities
• Applicants who do not receive correspondence within six weeks from the closing date should consider themselves unsuccessful
• Security vetting will be conducted on all prospective employees
• Foreign qualifications must be evaluated by the South African Qualification Authority (SAQA) and proof provided