Manager: Information Communication at ATNS Bedfordview

Manager: Information Communication – ATNS

Location: Bruma, Bedfordview
Industry: Aviation & Aerospace
Category: Operations Management
Contract Type: Permanent
Remuneration: Market Related

About the Role

Air Traffic and Navigation Services (ATNS) is seeking an experienced Manager: Information Communication (Peromnes Grade 7) to oversee the performance and operations of the Aeronautical Information Communication section. Reporting to the Head: Aeronautical Information Management and Systems, the successful candidate will ensure that the aeronautical telecommunication service efficiently collects, processes, and exchanges Air Traffic Management messages — ensuring safety, regularity, and efficiency in international air navigation.

Key Responsibilities

Information Communication (AFTN/AMHS)

• Plan, execute, and monitor Aeronautical Information Communication operations in line with safety protocols and regulatory standards.
• Administer AFTN/AMHS/SWIM fault management and network security.
• Oversee the distribution and compatibility of ATS, ATFM, NOTAM, Datasets, and FF-ICE messages within the ATM system per the ATM Information Reference Model (AIRM).
• Manage client liaison, document filing, and ISO compliance.
• Maintain accurate records of all aeronautical data changes and ensure full traceability of disseminated information.

SWIM Services & Artificial Intelligence

• Define and implement information services (interfaces, payloads, and overviews) provided via SWIM to the ATM community.
• Establish SWIM standards and governance mechanisms to ensure data integrity, security, and interoperability.
• Develop applications and AI-driven tools to enhance aeronautical data management, analytics, and product innovation.
• Drive efficiency and responsiveness in managing growing data volumes through AI technologies.

Systems, Applications & Networks

• Monitor and configure Aeronautical Telecommunication Network (ATN) services for ATS, aeronautical operational control, and related services.
• Oversee network performance (AFTN/AMHS/SWIM) and ensure compliance with international standards.
• Report on network availability and system functionality to optimize performance.

Governance, Compliance, and Risk Management

• Develop and maintain processes, procedures, and protocols for information communication governance.
• Ensure compliance with all ICAO, national, and ATNS regulations.
• Identify and mitigate operational and cybersecurity risks.
• Address process gaps to maintain high standards of reliability and compliance.

Stakeholder Relations Management

• Build and maintain relationships with internal and external stakeholders to ensure collaboration and alignment.
• Represent ATNS in national and international aviation forums, including ICAO, CANSO, and other working groups.
• Contribute to industry development and regulatory consultations at regional and global levels.

Financial Management

• Manage operational budgets in alignment with ATNS priorities.
• Control expenditure and ensure cost-effective utilization of resources.
• Monitor and report on financial performance and budget deviations.

People Management

• Recruit, train, and manage a skilled Aeronautical Information Communications team.
• Oversee onboarding, performance management, and succession planning.
• Foster a culture of safety, continuous learning, and high performance.
• Conduct training and proficiency assessments for team members.
• Mentor and coach staff to ensure capability development and knowledge transfer.

Minimum Requirements

Formal Qualifications:

• Grade 12.
• Core Content/ATS Course.
• Communication Data Course.
• Communications Networks Course.
• System-Wide Information Management (SWIM) Course.
• Advanced Communications Networks Course.
• Management qualification (Degree or Management Course).

Experience:

• Minimum 10 years’ experience in Air Traffic Management operations (AIM – NOTAM/AIP/DATASETS/COMMUNICATION CENTRE).
• Expertise in Aeronautical Telecommunications and Networks – including AFTN, AMHS, SWIM, and VoIP technologies.
• In-depth knowledge of ICAO documentation for ATS and ATFM messages, datasets, and FF-ICE.
• Experience in defining specifications for AFTN/AMHS/SWIM communications systems.
• Skilled in API design and implementation for aviation information services.
• Strong background in network protocols, datalinks, and system troubleshooting.
• Proven project management and team leadership experience.
• Proficiency in Microsoft Office Suite and related software tools.

Employment Equity

ATNS is an equal opportunity employer committed to building a diverse workforce representative of South Africa’s demographics. Candidates from designated groups and persons with disabilities are encouraged to apply.

If you have not been contacted within three weeks of the closing date, please consider your application unsuccessful.