Key Accounts Manager at Epiroc Boksburg / Gaborone

Key Accounts Manager, Chinese-Speaking – Epiroc South Africa
Functional area: Marketing & Sales
Onsite or Remote: Hybrid
Country/Region: ZA
City: Boksburg / Gaborone
Location: Boksburg, GT, ZA, 1467 | Gaborone, BW, 267
Company name: Epiroc South Africa (Pty) Ltd
Date of posting: Oct 8, 2025

Strategic Account Manager – Underground Mining Equipment

Location: Johannesburg or Botswana

Epiroc is seeking a strategic, customer-focused professional to manage key accounts and drive long-term partnerships through our premium underground mining equipment solutions. This role requires native-level Mandarin Chinese fluency to effectively manage relationships and communication with key clients.

What You’ll Bring

Strategic Account Management

• Proven ability to manage complex accounts with multiple stakeholders.
• Experience developing and executing long-term account strategies.
• Skilled in customer segmentation and value-based selling.

Customer-Centric Mindset

• Deep understanding of customer operations, pain points, and KPIs.
• Passion for building trust and fostering enduring partnerships.

Commercial & Financial Acumen

• Strong grasp of CAPEX project dynamics, tender processes, and pricing models.
• Ability to assess deal profitability and navigate complex negotiations.
• Familiarity with procurement protocols in mining houses and EPCMs.

Technical Expertise

• Solid understanding of underground mining methods and equipment (e.g., drill rigs, loaders, utility vehicles).
• Ability to translate technical features into customer value.
• Comfortable collaborating with engineering teams and interpreting technical data.

Influence & Negotiation

• Confidence engaging senior stakeholders across mining companies, EPCMs, and OEMs.
• Skilled in consultative and solution-based selling.
• Ability to lead high-value contract discussions with clarity and impact.

How You Work Matters

• Proactive Ownership: Drives action and accountability in complex, long-cycle environments.
• Customer-Centric Thinking: Builds trust and aligns Epiroc’s value with client goals.
• Influential Communication: Enables effective stakeholder engagement at all levels.
• Collaboration: Ensures internal alignment and external delivery success.
• Persistence & Patience: Essential for managing capital sales cycles.
• Integrity & Trust: Strengthens our brand and long-term relationships.
• Commercial Foresight: Enhances deal quality and strategic positioning.
• Adaptability: Navigates dynamic environments and diverse stakeholder needs.
• Results Focus: Keeps the business growing and profitable.
• Continuous Learning: Ensures relevance in a fast-evolving mining industry.

Why Epiroc?

• Work strategically with high-level stakeholders.
• Access to innovative underground mining technologies.
• Shape the mining industry’s future in South Africa and globally.
• Gain global exposure, career development, and progression opportunities.
• Join a respected brand with a collaborative culture that values excellence and customer success.

It all starts with people. The world needs metals and minerals for the energy transition, and our cities and infrastructure must meet the demands of a growing population. At Epiroc, we accelerate sustainable mining and construction transformation, together with customers and partners in over 150 countries, through innovative equipment, digital solutions, and aftermarket support.

We welcome new thinkers—those who want to develop, grow, and dare to think differently. Epiroc attracts and retains diverse talent, values authenticity, and fosters innovation through an inclusive culture. Diversity isn’t just a goal—it’s part of how we do business for a sustainable future.