Executive: Digital Product at Absa Bank Limited Sandton

🚀 Executive: Digital Product | Absa Bank Limited
📍 Location: Sandton
💼 Work Type: Full-Time | Hybrid
📅 Closing Date: 17 October 2025
🆔 Requisition ID: R-15980303

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Empowering Africa’s Tomorrow — Together

With over a century of success and strong regional and international expertise, Absa Bank Limited is building the future of African banking. Join a dynamic, innovation-driven environment where technology meets customer experience, and help shape the next generation of digital financial solutions.

We’re looking for an Executive: Digital Product — a visionary leader who will drive the end-to-end lifecycle of digital products, ensuring they deliver seamless user experiences, commercial growth, and measurable impact.

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🌟 Job Summary

As the Executive: Digital Product, you will lead digital strategy, product design, and delivery — from conception to retirement. You’ll champion agile methodologies, customer-centric innovation, and data-driven decision-making to deliver world-class digital products aligned with Absa’s business vision.

Your mission: Create and scale digital solutions that delight users, drive adoption, and strengthen Absa’s competitive advantage across markets.

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🔑 Key Responsibilities

1. Strategy & Execution

• Develop and execute digital product strategies within commercial and regulatory frameworks.
• Translate strategic objectives into clear product roadmaps, delivery milestones, and success metrics.
• Align product design and delivery with enterprise transformation goals.
• Partner with cross-functional teams to ensure strategies are measurable and actionable.
• Champion agile product delivery methodologies to accelerate innovation and value creation.

2. Customer-Centric Digital Solutions

• Lead customer-first product development, integrating user feedback and analytics to enhance experience.
• Ensure all digital products deliver high-quality, intuitive, and consistent user experiences.
• Monitor market trends and customer data to identify opportunities for new features and enhancements.
• Drive digital adoption and retention through exceptional service and value delivery.

3. Innovation & Change Leadership

• Cultivate a culture of experimentation, innovation, and continuous improvement across digital teams.
• Leverage emerging technologies to design competitive, future-ready products.
• Champion design thinking and agile innovation to transform customer journeys.
• Serve as the voice of the customer in executive forums to influence strategic priorities.

4. Sustainable Growth

• Develop a strategic product roadmap focused on ROI, customer needs, and long-term value.
• Track and optimize product performance — including adoption, revenue, NPS, and retention.
• Drive expansion, diversification, and scaling of digital products to meet evolving market demands.
• Partner with business units to integrate growth strategies and ensure delivery of financial and customer outcomes.

5. Leadership & Talent Development

• Build and mentor high-performing, cross-functional digital teams with expertise in UX, analytics, and agile delivery.
• Foster collaboration, inclusivity, and innovation within teams.
• Empower future product leaders through coaching, stretch assignments, and development opportunities.
• Promote a strong leadership culture that balances performance, wellbeing, and growth.

6. Operational Excellence

• Establish robust governance frameworks for product quality and delivery efficiency.
• Use data-driven performance metrics to guide decisions and identify improvements.
• Manage budgets, resources, and cross-functional dependencies to ensure seamless execution.
• Continuously improve delivery velocity, agility, and operational alignment with digital goals.

7. Governance, Risk & Compliance

• Embed governance and compliance across all product development stages.
• Mitigate product-related risks and ensure adherence to regulatory and quality standards.
• Support audit readiness and implement integrated governance frameworks.

8. Data Monetisation & Analytics

• Harness data insights from product usage to inform strategic decision-making.
• Develop mechanisms to collect, analyse, and leverage customer interaction data for innovation.
• Identify data-driven opportunities for new products and business growth.

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🎓 Qualifications & Experience

• Education:
  • Postgraduate Degree (Honours, Postgraduate Diploma, or Professional Qualification) — NQF 8.
  • Fields: Business Information Systems, Computer Science, Digital Product Design, or related.
• Experience:
  • 12–15 years in digital product leadership, with 5+ years in senior management within a large enterprise.
  • Proven record of leading digital transformation and customer-centric innovation.
  • Experience managing cross-functional teams, budgets, and enterprise-level product portfolios.
  • Strong exposure to data-driven strategy, agile delivery, and stakeholder management.

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🧠 Core Competencies

• Strategic & Commercial Acumen
• Data-Driven Decision Making
• Customer-Centric Product Design
• Innovation & Growth Mindset
• Executive Influence & Collaboration
• Digital Product Lifecycle Management
• Agile & Lean Methodologies
• Product Performance Analytics
• UX Design & Customer Experience
• Change Leadership & Governance

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💡 Why Join Absa?

At Absa, you’ll lead digital transformation in one of Africa’s most established financial institutions. You’ll influence strategic direction, shape customer experiences, and create scalable, market-leading solutions that empower millions of customers.

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Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act (55 of 1998), preference will be given to suitable candidates from designated groups to promote diversity and equitable representation.

📝 Apply by 17 October 2025 to lead Absa’s next wave of digital innovation and help redefine the future of African banking.

TAP / CLICK HERE TO APPLY

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