Receptionist/Administrator at Old Mutual Pinelands

🌍 Receptionist/Administrator – Join Old Mutual in Pinelands!

Location: Pinelands (based in Stellenbosch)
Posted: 2 Days Ago
Job ID: JR-72113
Closing Date: 13 October 2025, 23:59

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💼 About Old Mutual

Let’s write Africa’s story together!
Old Mutual is a firm believer in Africa’s opportunity — and our diverse, passionate people reflect that belief. We’re looking for a confident, organized, and service-driven Receptionist/Administrator to join our vibrant team.

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🌟 The Opportunity

As the first point of contact for clients and visitors, you’ll play a vital role in creating a warm, professional, and efficient front office experience. You’ll also handle various administrative and Junior PA duties, ensuring smooth day-to-day operations while supporting the broader team.

This role includes product administration, following business and compliance processes, and collaborating with product administrators where needed.

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🧾 Key Responsibilities

Front Office & PA Support

• Manage incoming and outgoing calls professionally.
• Direct calls to the correct departments and handle queries.
• Take accurate messages and maintain switchboard reports.
• Provide warm, professional front-desk reception services.

Administrative Duties

• Manage travel bookings (flights, accommodation, transport).
• Order stationery and kitchen supplies as needed.
• Maintain accurate records and monthly administrative statistics.
• Handle office-related documentation efficiently.

Team Support

• Assist with catering, meeting room setup, and access control (cards, tokens, alarm codes).
• Support colleagues with ad hoc administrative or logistical needs.

Health & Safety

• Act as team leader for First Aiders and Emergency Wardens.
• Investigate safety issues and ensure compliance.
• Organize training and monitor incident reporting.

Personal Effectiveness

• Deliver excellent service through initiative and professionalism.
• Collaborate effectively with the team.
• Live Old Mutual’s values and uphold company standards.

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🎓 Qualifications & Experience

• Matric plus a tertiary qualification in Office Administration or a related field.
• 3+ years’ experience in front-line reception and administration.
• Strong telephone etiquette and customer service skills.
• Fluent in English and Afrikaans.
• Proficient in Microsoft Office (Oracle knowledge is an advantage).
• Professional, proactive, and detail-oriented.
• Excellent time management and interpersonal skills.
• Own transport is an added advantage.

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🧠 Skills & Competencies

Skills:
Action Planning, Client Management, Computer Literacy, Office Systems, Database Administration, Report Review, Numerical Aptitude, and Resource Scheduling.

Competencies:

• Collaborates
• Communicates Effectively
• Drives Results
• Ensures Accountability
• Plans and Aligns
• Tech Savvy

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🏅 Education

• NQF Level 5 – Higher, Advanced, or Occupational Certificate (or equivalent).

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🤝 Employment Equity

Appointments will be made in line with Old Mutual South Africa’s Employment Equity Plan and the requirements of the specific business unit.

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✨ Why Join Old Mutual?

At Old Mutual, you’ll find a supportive environment that values professionalism, collaboration, and growth. Be part of a company that’s helping to shape Africa’s financial future — one client at a time.

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🔗 Apply Now – Step into a career where your organizational skills and warm professionalism make a real difference.

TAP / CLICK HERE TO APPLY

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