Computer Operator at Mr Price Group Durban, Kwazulu Natal

Beyond the Screen: What a Computer Operator Really Does

Have you ever wondered what keeps a massive retail operation like Mr Price Group running 24/7? It’s not magic; it’s the dedicated work of the IT team, and a key player in that team is the Computer Operator.

This isn’t your typical 9-to-5 job. A Computer Operator is a guardian of the IT systems, working around the clock to ensure stability and minimize downtime. They’re the first line of defense against technical issues that could disrupt business operations, from data transmission failures to environmental threats.

A Day in the Life of a Computer Operator

A Computer Operator’s role is highly dynamic and requires constant vigilance. Their core responsibilities include:

• 24/7 Monitoring: They keep a watchful eye on critical systems, data transmission, and relevant dashboards. This constant monitoring is crucial for detecting issues before they escalate. .
• Troubleshooting and Incident Management: When an alert goes off, they’re the first on the scene. They perform initial troubleshooting and, if necessary, escalate high-priority incidents to internal departments or external vendors.
• System Health Checks: They conduct daily checks to ensure all systems are performing optimally and make adjustments to maintain peak functionality.
• Data Management: They perform specific, documented tasks related to data to ensure it is handled correctly and efficiently.

Are You the Right Fit?

This role is for someone who is proactive, detail-oriented, and thrives in a fast-paced environment. It’s a job that requires you to be a problem-solver, a communicator, and a vigilant protector of IT infrastructure.

The ideal candidate will have:

• A relevant IT qualification (or be currently working towards one).
• At least one year of IT support experience, specifically in a network or server monitoring role.
• Strong skills in Office 365, particularly Excel.
• An understanding of SQL and database structures.
• The flexibility to work shifts, including nights and weekends.
• Access to their own vehicle for reliable transportation.

If you’re looking for a challenging and impactful role that sits at the heart of a major retail company’s IT operations, a position as a Computer Operator at Mr Price Group could be a perfect fit for you.